Contact Us

Have a question about an ImageCompressLab tool, noticed something that is not working as expected, or want to suggest an improvement? This page explains how to prepare a useful enquiry and where to find information about the service.

Questions about our tools

You can find information about supported image formats, compression settings and conversion steps on the relevant tool pages:

• Image Compressor— for supported formats, output settings and file-size targets.
• HEIC to JPG Converter— for HEIC and HEIF conversion instructions.

Reporting a technical issue

When reporting a problem, include as much of the following information as you can:

• Which ImageCompressLab tool you were using.
• Your browser and device type.
• The image format you were trying to process.
• What you expected to happen.
• What happened instead, including any error message.

Please avoid sending private or sensitive images unless they are genuinely necessary to explain the issue. A description of the problem or a screenshot of the error message may be enough.

Privacy-related enquiries

For questions about data handling or privacy-related requests, please review ourPrivacy Policy. You can mention that your enquiry relates to privacy when contacting us.

Email support

A dedicated official support email address is being set up for ImageCompressLab. It will be published here before the website's public launch.

Until that address is available, this page does not provide an active email or contact form. Please check this page again after the public launch.